Privacy Policy

Last updated: March 10, 2026

This Privacy Policy is part of our Terms of Service. By using racecast.io, you agree to both this Privacy Policy and those Terms.

We care about privacy just as much as the next human. We respect that your data is yours and important to you, so this is how it’s handled by racecast.io.

Your data is your data. If you want it deleted (right to be forgotten), email [email protected] and we’ll get right on it, no hard feelings.
We strive to collect the bare minimum needed to provide a service. Any data used in analysis is 100% anonymized unless otherwise stated.
We do not share your information unless it is necessary to provide the service you shared it for. We don’t sell it to third parties.
Our goal is transparency on how your personal data is used.

This Privacy Policy applies to information that we collect about you when you use racecast.io or related services and apps (collectively, “Services”).

Information We Collect

We only collect information about you if we have a reason to do so — to provide our Services, to communicate with you, or to make our Services better. We collect from three sources: information you provide, information collected automatically, and outside sources.

Information You Provide to Us

Basic account information: An email address and password or phone number to create your account.
Public profile information: Whatever you choose to include in your public profile.
Payment and contact information: If you purchase a Premium Race Plan, payments are handled by Dodo Payments. We receive your email address and name but do not store credit card or bank account details on our servers.
Premium account information: Email, name, purchase history, and race-specific preferences you provide (goal time, pace strategy, body weight, fuel brand, dietary preferences, caffeine preference). This information is used to personalize your premium race content.
Content information: Race reports, comments, and any media or files you upload.
Communications with us: Survey responses, support questions, forum posts, and newsletter signups.

Information We Collect Automatically

Log information: Browser type, IP address, device identifiers, language preference, referring site, date/time of access, and operating system.
Usage information: Page views, actions performed, and device information (screen size, cellular network, manufacturer).
Location information: Approximate location from your IP address for geographic analytics.
Cookies & technologies: Racecast.io uses cookies for session authentication and unit preference storage. We also use pixel tags for email campaign tracking.

Information from Other Sources

Third Party Login: If you log in through another service (like Google), we receive associated login information (token, username, email).
Social Sharing Services: If you connect your account to a social media service, we receive information via their authorization procedures.

How and Why We Use Information

To provide our Services. Account setup, subscriptions, customer service, payments, and user verification.
To ensure quality, maintain safety, and improve our Services. Monitoring, analyzing usage, and developing new features.
To market our Services and measure marketing effectiveness. Personalized promoted content is handled by racecast.io and not shared with third-party advertisers.
To protect our Services, our users, and the public. Detecting security incidents, fighting spam, and complying with legal obligations.
To fix problems by monitoring, debugging, repairing, and preventing issues.
To customize the user experience. Personalized notifications, race recommendations, and content suggestions.
To communicate with you. Feedback, tips, updates, and account verification. You can opt out of marketing at any time.

Legal Bases (EU/GDPR)

For users in the European Union, our use of your information is based on: (1) necessity to fulfill our commitments under our terms of service; (2) compliance with legal obligations; (3) protection of vital interests; (4) legitimate interest in providing, improving, and securing our Services; or (5) your consent.

Sharing Information

We share information about you in limited circumstances, with appropriate safeguards on your privacy. This is not exchanged for monetary compensation.

Subsidiaries and independent contractors who help us provide our Services, bound by this Privacy Policy.
Third-party vendors including: Dodo Payments (payment processing), Cloudflare (hosting and edge computing), Resend (transactional email), Visual Crossing and Open-Meteo (weather data), OpenAI (AI-generated weather narratives), Plausible and New Relic (analytics & monitoring), and Expo / SignalWire (push notifications & SMS).
Legal and regulatory requirements: In response to subpoenas, court orders, or governmental requests.
To protect rights, property, and others when disclosure is reasonably necessary.
Business transfers: In connection with any merger, sale, or acquisition. This Privacy Policy would continue to apply.
With your consent or at your direction.
Aggregated or de-identified information that can no longer reasonably be used to identify you.

Information Shared Publicly

Information you choose to make public — your profile, posts, comments, and “Likes” — is disclosed publicly and may be indexed by search engines. Please keep this in mind when deciding what to share.

How Long We Keep Information

We generally discard information about you when it’s no longer needed for the purposes for which we collect and use it, and we’re not legally required to keep it. Deleted content may be retained briefly in case you change your mind. This data may be purged at any time.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so. We monitor our Services for potential vulnerabilities and attacks.

Choices

Limit the information that you provide. Optional account information is not required.
Limit access to information on your mobile device through your OS permissions.
Opt out of marketing communications. Follow the instructions in those communications.
Set your browser to reject cookies. Racecast.io uses cookies for premium session authentication, unit preferences, We do not respond to “do not track” signals.
Close your account by emailing [email protected]. We may retain some information after closing as described above.

Your Rights

If you are located in certain parts of the world, including California and countries under the scope of the GDPR, you may have certain rights regarding your personal information.

GDPR Rights

Request access to your personal data
Request correction or deletion of your personal data
Object to our use and processing of your personal data
Request that we limit our use and processing of your personal data
Request portability of your personal data

CCPA Rights (California)

We do not sell your personal information. California residents have the right to: request to know categories of personal information collected; request deletion; opt out of any sale of personal information; and not receive discriminatory treatment for exercising rights under the CCPA.

Contacting Us About These Rights

See “How to Reach Us” below. We’ll need to verify your identity before disclosing or deleting information.

Data Controller

Racecast.io is operated as a sole proprietorship based in Massachusetts, United States. The data controller for all personal information processed through our Services is racecast.io, contactable at [email protected].

How to Reach Us

If you have a question about this Privacy Policy, or would like to contact us about any of the rights mentioned above, please email us at [email protected]. This is the fastest way to get a response.

Other Things You Should Know

Transferring Information: Information processed in the EU may be used, stored, or accessed by individuals outside the EEA. We take appropriate measures to ensure adequate protection in accordance with this Privacy Policy.

Analytics: Third-party analytics providers may set tracking technologies to collect information about your use of our Services. This Privacy Policy only covers collection by Racecast.io.

Third-Party Software: Interacting with third-party plugins or embeds (such as Strava) may mean providing information to those third parties. Their own privacy policies apply.

Privacy Policy Changes

Racecast.io may change this Privacy Policy from time to time. We will notify you by revising the change log below. Your continued use of the Services after changes constitutes acceptance of the updated policy.

Change log

March 10, 2026: Added Premium purchase data details, updated third-party service providers, updated cookie usage for premium sessions, updated data controller section, added link to Terms of Service.

Adopted from Automattic under Creative Commons Sharealike License.